Support Center
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Response Time: We typically respond to support emails within 24-48 hours during business days (Monday-Friday).
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Common tasks and helpful resources
Frequently Asked Questions
Find quick answers to the most common questions
How does the 3-day free trial work?
Create your first newsletter and use it completely free for 3 days. Generate unlimited issues during the trial period. No credit card required upfront. After 3 days, you'll be charged $9/month to continue using that newsletter.
Can I create multiple newsletters?
During your free trial, you can only create one newsletter. After subscribing, you can create unlimited newsletters. Each additional newsletter costs $9/month.
How does AI content curation work?
Our AI scans thousands of sources across the web to find the most relevant and up-to-date content for your newsletter topic. It analyzes trends, popularity, and relevance to curate the best articles for your audience.
Can I customize the newsletter content?
Absolutely! While our AI provides the initial content curation, you have full control to edit, add, remove, or rearrange any content before sending your newsletter.
How do I send newsletters to my subscribers?
Connect your email service provider (like Mailchimp, ConvertKit, or Brevo) in your dashboard settings. Once connected, you can send newsletters directly to your subscriber lists with one click.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your dashboard. Your newsletters will remain accessible until the end of your billing period, and you won't be charged for the next cycle.
What happens to my data if I cancel?
Your newsletter configurations and generated content remain in your account for 30 days after cancellation. You can export your newsletters during this period. After 30 days, the data is permanently deleted.
Is my data secure?
Yes, we take security seriously. All data is encrypted in transit and at rest. We use industry-standard security practices and never share your content or subscriber information with third parties.
Do you offer refunds?
We offer a full refund within the first 7 days of your subscription if you're not satisfied. After that, we don't provide refunds, but you can cancel anytime to avoid future charges.
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact SupportSmart newsletter creation designed for professionals who value their time and audience engagement.